land yacht limos

LeGrande Affaire

Review Highlights

“ So If your worried at all about choosing this company, just ask for Pam Joy as your chauffeur . ” in 16 reviews

“ The driver, Paul Gutierrez , was on time, professional and very courteous. ” in 5 reviews

“ Kim in the office went above and beyond to make sure I was able to book the pink hummer limo we wanted for my daughters sweet 16. ” in 3 reviews

Location & Hours

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651 Aldo Ave

Santa Clara, CA 95054

North San Jose

Serving Santa Clara Area

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About the Business

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Business Owner

LeGrande Affaire's fleet of the latest model Sedans and Limousines, Land Yachts, Hummers, Land Cruisers and Exotic cars combined with our constant effort to improve every aspect of our service, ensures our clients will always receive the finest service that the ground transportation industry has to offer. It is also verifiable that LeGrande Affaire Limousine Service, Inc. has been voted the Bay Area's "Best Limousine Service" every year. Our commitment has been, and will always be, focused on complete customer service and satisfaction. …

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• 2 star rating Could’ve been better
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Overall rating

174 reviews

I have just made a reservation for a trip to SFO for an overseas flight. I have used Legrand Affaire at least 10 times in the last 35 years for this trip. I already know it will be professional and friendly. The reservation experience was very much fun as the young lady did not rush and spent 20 minutes with me.Nice way to start a very long flight. ......Gene

My wife and I hired LeGrande Affaire for out wedding day. I expected a shiny new limo, but instead was greeted with the oldest looking piece of junk I could ever feared. I didn't expect the company to send this for a wedding. I really thought that I would have been able to take a few wedding pics with my friends in front of it, but I was too embarrassed to suggest the idea after. The good part about all of this was that the driver was at-least nice and although I didn't get pictures with the limo, my bridesmaids didn't have any problems taking pics with him! He was definitely easy on the eyes! We wanted to have a good time and it wasn't possible due to the dishonesty and lack of empathy of the person who sent the limo. I won't use them again.

Sometimes I dread flying in and out of SFO, not because of the traffic, the terminal, or the often delayed flight. I dread it because I have to take the company approved limo service, LeGrande Affaire. When they're good, they're good, but when they're bad, they just don't show up. For the most part, the drivers are courteous and know when to keep quiet when I'm catching up on some much needed sleep. Others can read the situation and will fill me in on the local sports action, after a week abroad watching nothing but auto racing, sailing, and chess. The two star rating is reflected on the dispatchers, who have left me scrambling to find a ride to the airport at the last minute and have also forgotten me outside baggage claim after a looong trip. I'm more inclined to ask someone to drive me rather than risk it with LGA.

excellent service! i've used them twice in the last couple of weeks, and was pleased with both experiences. so here's the thing... a car, is a car, is a car. hard to impress me there. but driving is a skill. driving someone who gets carsick? an art. these guys are skilled artists. i managed both rides with no problem. i've never said that about ANY limo service before. so for that, i am thankful! both drivers were very polite and professional. A+

I am only giving a star because there is nothing lower. Unbelievable that we paid for this service as part of a tour and we were left stranded at the airport with no transportation. They dropped us off at the airport for our departure but had no record of us for the arrival portion of our trip. This was a group of senior citizens left standing in baggage claim for two hours. Finally we all made other arrangements to get home as we had been up since 2:00am traveling and the driver shows up at baggage claim (no limo) with a sign and indicated he had been standing at the other side of the building for two hours. However, we didn't know that and no one at his office knew that either. Too bad the person he left hanging was a "close" relative to the owner of Devcon Construction - biggest contractor in the valley.

This was, by far, the best limousine service I've ever received! From beginning to end, they met and exceeded my expectations. First of all, I had originally booked a limousine through another agency... a month and a half before my wedding, the agency called me to inform me that, unfortunately, they had doublebooked their hummer limo and would be unable to do my wedding. WTF. Where was I supposed to find a hummer limo within 1.5 months that could seat 20 people... and under $1500?!? Though I had seen LeGrande Affaire at all the wedding shows, I assumed they'd be wayyyyyyyy too expensive for me. But at this point, I was desparate, so I gave them a call. Kimberly from LeGrande Affaire was more than accomodating and was able to work around my budget. She was able to explain everything to me and made sure to book me with one of her best drivers! Harm (the driver) called me the day before the wedding just to confirm the plans and let me know how things were going to work on the day of. He was suuuuuuuuuuch a wonderful driver! My bridal party and I were running a little late, so we knew we wouldn't be able to go to Stanford University as we had originally planned (for pictures), but he was able to suggest a great alternative--the Egyptian museum! He got us to all of our destinations quickly and on time. The entire experience was just wonderful. He helped keep me company while I waited in the limo (while everyone was entering the church). He helped me and the other girls to get in and out of the limo (with our huge dresses)... and he was just an all around great guy. We will definitely use them again!

Before the wedding

After the wedding!

I'm surprised to see such poor reviews of this company, having had a pretty great experience with them myself. I booked a 3 hour tour of San Francisco for a Bachelorette party and the booking was a piece of cake. They gave me all the info over the phone, took a deposit, and sent me an e-mail confirmation. The day before our limo driver called to confirm the pick up time and place and give me his cell phone. Mark, our driver, was exceptional, and I had no problem with the company otherwise. The only reason I give 4 of 5 stars is the web site. I put in a request to be called to book and was never called. Once I called to make the final booking I found out that the pricing advertised on the web site is not what you end up paying. Add on about an additional 25% to the listed prices to pay for gas, the license fee, and other miscellaneous fees and you get your real price. Overall, I had a good experience with this company and would use them again. I think I would specifically request our driver again after reading other yelp reviews though!

We hired LeGrande Affaire for our wedding day. Overall, we were very pleased with their professionalism, punctuality and flexibility! We had a few places we needed our limo to pick us up and take us to, and Trish, our wonderful driver, was very efficient and awesome during this entire process. Trish also decorated the limo and laid out a red carpet for us. We definitely felt like VIP's! Trish took on the challenge of driving over to Pier 7 so our bridal party can take some pictures by the bay. As you can imagine, taking a limo out in the streets of San Francisco isn't easy. She was able to get us to the pier at the time we wanted, parked, and waited patiently until we were ready to head to the reception. She was also very easy to contact at all times. Thank you so much for your help on our special day!

We booked LeGrande Affaire for our wedding this past January and were pleased with the service. Kimberly made the booking process easy and was very responsive to our questions. The driver showed up on time and fulfilled all that was required. The champagne in the limo was pretty good too! If you need a limo go with LeGrande Affaire.

STEER CLEAR OF THIS ESTABLISHMENT You have got to be nuts to use this company when there are so many competitors out there who are vastly superior. Le Grande Affaire is unprofessional in almost every way (from customer service to scheduling to billing and so on and so forth). Just check the other reviews below. So many one stars, it's astounding.

58 other reviews that are not currently recommended

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